- About
- Join Free
- Members
- Lead Mgmt News
- Funnel Radio
- Lead Gen
- Resources
- Ask the Expert
- Trusted Partners
- Book Reviews
- Articles
- Accountability
- Alignment:
- Branding & Social Media
- Branding Agencies
- Business Intelligence
- Case Studies
- Check Lists & Job Descriptions
- Common Mistakes
- CRM
- Digital Asset Management
- E-Books Marketing
- E-Books Sales
- E-Marketing
- Fulfillment/Fulfillment Operations
- Lead Generation
- Lead Management
- Lead Nurturing
- Lead Qualification
- Lead Scoring
- Leadership and Motivation
- Marketing Operations
- Presentation Skills
- Public Relations
- Research
- ROI Reporting
- Sales 2.0
- Sales Channel
- Sales Management
- SEO
- Social Media/Networking
- Telemarketing/Telesales
- Trade Shows
- Video: Lead Gen and Lead Mgmt
- White Papers
- Customer Service
- Lead Calc/ROI
- Members Events Calendar
- Buyer's Guide
- Recognition
Connect with us:
The SLMA - Managing leads to maximize sales
The SLMA - Managing leads to maximize sales
Facebook
Twitter
Google+
Reddit
LinkedIN
Follow The SLMA 
Avtex Acquires Digital Voice Systems, Inc.
Acquisition further expands Avtex National footprint, merges two top ININ partners March 19, 2022 01:35 PM Eastern Daylight Time MINNEAPOLIS--(BUSINESS WIRE)--Avtex, a provider of integrated Customer Experience (CX) technologies, and a Microsoft Gold Partner and Interactive Intelligence (ININ) Platinum Elite Partner announced today that they have acquired Digital Voice Systems (DVS), a contact center, CRM and enterprise communications solution provider headquartered in Chicago, Illinois. “This acquisition brings two of the top ININ partner’s together, incorporating exceptional talent and further strengthening our technical capabilities” For over 25 years DVS has been delivering award winning CX solutions throughout North America. As a focused Elite Partner with ININ, DVS was ININ’s third largest volume partner in 2014 and has been deploying the CIC, CaaS and now PureCloud solutions since 1998. The DVS commitment to quality, consulting and support with customer experience technologies aligns well with Avtex. “This acquisition brings two of the top ININ partner’s together, incorporating exceptional talent and further strengthening our technical capabilities,” says George Demou, president & CEO of Avtex. “Everything we do is focused on one goal: to deliver the very best customer experience to our clients customers, our innovation and technical know-how help us accomplish this. We are very excited to welcome the DVS talented team to Avtex.” Adds Tom Parrott, president and founder of DVS, “This presents a wonderful opportunity for the employees and customers of DVS. Besides the shared Interactive Intelligence relationship, we are excited to bring our existing customers the benefit of the additional resources and services, as well as the expertise of the Avtex Microsoft practices. They truly are a breadth and depth organization and their commitment to customer experience really supports this move.” About Avtex About Digital Voice Solutions Contacts Avtex
Avtex provides professional services and customer experience consulting encompassing a full 360° suite of solutions including user experience design, application development, unified communications, contact centers, portals, business intelligence, and customer relationship management. Driven by technology know-how and passionate about customer experience, Avtex is uniquely qualified to help clients deliver exceptional experiences to their customers using technology. Backed by strategic partnerships with Microsoft, Sitecore and Interactive Intelligence, Avtex is truly a breadth and depth provider of customer experience technology solutions. Find out more about Avtex online atwww.avtex.com or follow Avtex on Twitter at @avtex.
Since 1987, DVS has been enhancing business communications and changing the way companies communicate with their customers and employees. As a focused Elite Partner with Interactive Intelligence, DVS has deployed hundreds of advanced contact center solutions using the industry leading Customer Interaction Center (CIC) platform. DVS offers both hosted contact center solutions (CaaS) and premise based solutions using CIC from Interactive Intelligence. They are also a certified Oracle RightNow partner. Find out more about DVS at www.dvsweb.com.
Beth Ingebretson, 952-646-0780
[email protected]
Sponsored by:
