Mark Friedman is an experienced, results - oriented executive with over 25 years of proven success in managing Sales in a Call Center environment, Sales Lead Management, Telemarketing Lead generation, Marketing and Customer Service. Notably, world-renown consulting giant Accenture and the Distribution Research and Education Foundation have recognized one of his programs as a Wholesale Distribution Industry Sales "Best Practice"; the program overview was published in "Maximum Sales Velocity: How to Build a World-Class Sales Organization" by David P. Woodrow.
His articles on Sales Lead Management have appeared in Network World, Sales and Marketing Excellence, Sales and Service Excellence magazines, the Packaging Machinery Manufacturers Institute (PMMI) and Controls Group North America (CGNA) Newsletters as well as the Material Handling Equipment Distributors Association (MHEDA) Journal.
Mark is a Vistage Expert Speaker and has spoken at national events, such as the PMMI Marketrends conference, the MHEDA 50th annual conference and the CGNA National Conference on the topic of Sales Lead Management.
| Fee based speaker: |
Yes |
| Demo DVD Available: |
Yes |
| Sorts of speaking assignments: |
| Keynotes: |
No |
| Workshops - 2 hours or less: |
Yes |
| Workshops - Half Day: |
Yes |
| Workshops - Full - Day: |
Yes |
| B2B: |
Yes |
| B2C: |
No |
|
| Published author? |
Yes |
| Primary areas of expertise: |
* How to Eliminate the 2 Black Holes in your Sales and Marketing departments and dramatically Increase Company Value.
* How to finally get the ROI from your CRM System |
| How do you want to be contacted by Event or Program Directors: |
Phone |
| Topic categories. |
Sales Lead Management
CRM/Loyalty/ Retention |
| Do you have References and Testimonials? |
Yes |
| Do you take international assignments outside the US, Canada and Mexico? |
Yes |