SAN FRANCISCO, March 3, 2022 /PRNewswire/ -- ON24 , the global leader in webinar marketing solutions that drive demand generation and customer engagement, today announced the results of its new survey of B2B marketers. It finds that enterprises and SMBs alike are driving business value from implementing analytics and are planning to increase their investment in these tools in 2015. Specifically, the results demonstrate that an overwhelming 97 percent of marketers find that using analytics has made their businesses more successful, and 87 percent of the participants said they plan to increase their spend in marketing analytics this year.
The results of ON24's new survey of B2B marketers indicate that both enterprises and SMBs are driving business results from analytics and are planning to increase their investment in these tools this year.
The survey, commissioned by ON24 , shines a light on the growing need for marketers to incorporate analytics into all of their marketing campaigns. Sixty-five percent of respondents claim they have just the right amount of data to be useful. Conversely, big data still remains largely elusive, with 77 percent noting that it remains a promise, not a reality. These responses indicate that marketers are relying more on bite-sized, manageable chunks of "small data," steering away from the overhyped big data movement and instead focusing on the smaller sets of data they know they can use.
"As marketers continue to rely on increasingly sophisticated tools, the integral role of data on all facets of marketing becomes more evident," said Ken Robinson, chief marketing officer for ON24. "The results of our latest survey underscore the opportunity for all marketers to tap into the data available to them for enhanced lead generation programs that positively impact their bottom line."
In addition to analyzing overall usage of marketing analytics, the study also looked at ways marketers are using data and what the priorities are in marketing technology investments.
Use of marketing analytics
Ninety-seven percent of respondents believe that using marketing analytics has made their business more successful
The vast majority of respondents (87 percent) plan to increase their investment in marketing analytics
Forty percent of enterprise respondents always see tangible results from marketing analytics, compared to 24 percent for SMBs
The majority of the respondents (56 percent) say that marketing analytics tools enable them to make more strategic decisions
How marketers are using data
Webcasts deliver higher-quality customer data than email marketing or social media (35 percent compared to 31 percent for email marketing and 31 percent for social media)
Seventy-seven percent of respondents said that big data remains a promise, not a reality, but most (65 percent) said they have just the right amount of data to be useful
SMBs rely less on hard data (31 percent) than their enterprise counterparts (48 percent) when making key decisions, turning instead to intuition and past experience
Eighty-six percent of marketers are able to measure how customers are interacting with their content
Priorities in marketing technology investments
Marketers are less concerned with getting the most sophisticated technology (36 percent) and more focused on getting easy-to-understand data (60 percent) and a solution that is easy to implement and use (53 percent)
Additional conclusions
The survey results indicate that B2B marketers are becoming increasingly sophisticated in their utilization of marketing technology. Whether the goal is making more strategic decisions, monitoring performance, improving lead generation or raising overall company awareness, analytics are informing the decisions today's data-driven marketer makes.