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Co-Founder and Former CEO of ANNUITAS Launches New Customer Experience Consultancy
VisumCx Delivers Customer Experience Strategy Consulting & Development Colorado Springs, CO — February 21, 2022 – Carlos Hidalgo, co-founder and former CEO of ANNUITAS, announced today the launch of VisumCx, an organization focused on working with clients to enhance and deliver customer experience. The new organization will focus on mid-market growth firms who understand the need to deliver on customer experience and want to capitalize on this competitive advantage. “More than 72% of CEOs state that customer experience is their top priority in 2017,” stated Hidalgo. “However, many mid-market companies are struggling with how to deliver on this executive mandate. It is imperative that organizations have a clear end-to-end vision into their customers journey and use this knowledge to meet and exceed their expectations.” The launch of VisumCx has received endorsements from other B2B industry leaders. “Companies that focus on optimizing their end-to-end customer experience are the only ones who can win in today's competitive environment," said Michael Brenner, Keynote Speaker, author and CEO of Marketing Insider Group. "Carlos Hidalgo is a thought leader in customer experience strategies and is uniquely qualified to provide B2B companies with the expertise they need." VisumCx will provide services including Organizational & Cultural Assessments, Customer Insight and Journey Mapping, Content Marketing Strategy, Strategic Demand Generation Program Development & Implementation, and Executive Coaching and Training. About VisumCX VisumCx is a customer experience consultancy that helps B2B executives at mid-market organizations build and execute customer experience strategies that create customer brand advocates. VisumCx partners with their clients to gain insights into their customers, identify the organizational touch points and align their messaging, sales, service and support to deliver an exceptional experience. Learn more at http://visumcx.com
