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An Interview with one of the "50 Most Influential Sales Lead Management Professionals":
Andrew Gaffney, DemandGen Report

 

Company URL
http://www.demandgenreport.com
Who are your mentors and why?
Mixture of different execs.
What is the most helpful advice you've received to improve your business?
The success of your most recent customer will dictate the flow of your new customers.
What is the most helpful advice you can give to help others improve their businesses?
Measure as much as possible. Provide tangible and measurable results to your customers. Deliver on all promises.
How do you give back to the professional community?
I do a fair amount of public speaking and one-on-one consultations to offer guidance.
What is your favorite business book?
New Rules of Marketing & PR
What's your recommendation of the 4 steps?

 

Which 4 basic skills or process steps do you recommend?

Clearly define your company's value.
Clearly define the value you add personally.
Outwork your competition.
Underpromise and overdeliver for your customers.

In your opinion, the best book on marketing is:
Get Content, Get Customers
Your reasons for choosing this book are:
Real world case studies on using content to drive leads and engagement.
What would you say to someone who asks what to do first in managing sales leads?

Define your ideal lead--by vertical, title, etc.
Spend time modeling the path for engagement.

If someone wants to nurture sales inquiries what process would you recommend?

Map content to they buying process.

What steps would you suggest to measure the ROI for sales inquiries?

Establish metrics for each phase of the funnel, cost per leads for initial inquiry to a sales qualified opportunity.


About the Sales Lead Management Association
The mission of the Sales Lead Management AssociationSM is to help companies become successful in the critical business process of managing sales leads.  For more information call Sue Campanale at 714-637-6989.

 

Years in Sales
Lead Management: 4

 

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